Policies

1. Booking Policy

- All bookings must be made through our official website.

- A non-refundable booking fee of 2000/- is required to secure your spot.

- Full payment is required at least 15 days prior to the expedition start date.

- Group discounts are available for parties of 10 or more.

- All participants must fill out a mandatory medical and personal information form before the trek.

2. Cancellation and Refund Policy

- Cancellations made 10 days prior to the trek will receive a 50% refund (minus booking fee).

- Cancellations made within 7 days of the trek will not be eligible for a refund.

- In case of natural disasters or other unforeseen circumstances, the trek may be rescheduled, and refunds will be handled on a case-by-case basis.

- If a participant is unable to attend due to medical reasons, documentation must be provided for a partial refund.

3. Health and Safety Policy

- Participants must declare any pre-existing medical conditions prior to the trek.

- Trekkers are responsible for carrying personal medications and medical kits.

- We maintain a high guide-to-participant ratio to ensure safety on the trails.

- In case of emergencies, our guides are trained in first-aid and rescue protocols.

- It is mandatory for all participants to have travel insurance that covers high-altitude trekking.

4. Code of Conduct

- Respect local customs, wildlife, and fellow trekkers at all times.

- No littering is allowed on any trekking route—carry all waste to designated disposal points.

- Avoid damaging plants or disturbing wildlife.

- Alcohol and drugs are strictly prohibited during the trek.

- Participants should adhere to the instructions of guides at all times to ensure safety.

5. Environmental Responsibility

- We are committed to sustainable and eco-friendly trekking practices.

- Leave no trace policy: All participants must take back everything they bring to the trekking site.

- Minimize the use of plastic—participants are encouraged to bring reusable bottles and containers.

- Stay on marked trails to avoid damaging the ecosystem.

- Support local communities by purchasing locally made products during the trek.

6. Liability Waiver

- All participants must sign a liability waiver before the trek begins.

- Our company is not liable for injuries, loss of personal belongings, or unforeseen events that occur during the trek.

- Participation in the trek is at the individual’s own risk.

7. Travel Insurance Requirement

- All trekkers are required to have travel insurance that covers trekking at altitudes of [X] meters and above.

- The insurance must also cover evacuation in case of emergencies.